ES - SENSE KM PLATFORM
Intelligent Tutoring System
product overview
understand your customer and employee sentiment
to manage your environment
You can now advance your company’s productiveness, and eventually, its success by ensuring all your employees are equipped to, or even surpass their full abilities.
Today, companies cannot rely on using financial measures alone. Businesses are required to track non-financial measures for example speed of response and product quality; intensive measures, such as customer experience and brand improvement. This also includes, future procedures, such as employee gratification, core values, preservation, and succession development.
Measuring Customer Experience (CX) provides companies with greater insight into their performance which allows for problems to be attended to before they create a negative effect on the company.
Key Performance Indicators (KPI’s) are a company’s measurable goals. This is typically attached to an organization’s tactic, but often not evaluated properly.
Core Value conformance guarantees that the basis of a company’s objectives is followed, resulting in success and development.
Maximum goals are reached not through the efforts of an individual person, however by numerous individuals in a diversity of departments which that indicates you always have a situation of “shared accountability” that is fundamental to a company’s triumph.
Communicating significant knowledge to your employees ensures an educated and legislation-compliant employee base, thereby imparting your clients with a professional and educated team, portraying your company in the greatest ways.
ITSS is a specialized and an advanced channel that utilises the above metrics as the basis to enhance performance and development of a company with successful tactical decisions concerning staff members and resources.
Examples of Some of the Application Areas
understand your customer and employee sentiment
to manage your environment
You can now advance your company’s productiveness, and eventually, its success by ensuring all your employees are equipped to, or even surpass their full abilities.
Today, companies cannot rely on using financial measures alone. Businesses are required to track non-financial measures for example speed of response and product quality; intensive measures, such as customer experience and brand improvement. This also includes, future procedures, such as employee gratification, core values, preservation, and succession development.
Measuring Customer Experience (CX) provides companies with greater insight into their performance which allows for problems to be attended to before they create a negative effect on the company.
Key Performance Indicators (KPI’s) are a company’s measurable goals. This is typically attached to an organization’s tactic, but often not evaluated properly.
Core Value conformance guarantees that the basis of a company’s objectives is followed, resulting in success and development.
Maximum goals are reached not through the efforts of an individual person, however by numerous individuals in a diversity of departments which that indicates you always have a situation of “shared accountability” that is fundamental to a company’s triumph.
Communicating significant knowledge to your employees ensures an educated and legislation-compliant employee base, thereby imparting your clients with a professional and educated team, portraying your company in the greatest ways.
ITSS is a specialized and an advanced channel that utilises the above metrics as the basis to enhance performance and development of a company with successful tactical decisions concerning staff members and resources.
ES Sense Web-app
the essence of ITS/KBSs
ES Sense Knowledge-Based Representation
ES Sense is a Knowledge-Based platform to capture computer-to human expert interaction via a number of interviews between the expert and the Knowledge Engineer. This process will elicit tacit (gut-feel, heuristics) knowledge from the expert so as to map it into a computer system for education and analysis purposes for ‘intelligent’ tutoring. The benefits to an organisation are to formalise, retain and disseminate expert knowledge with the ability of ‘what if’ analysis and to help on unstructured decision-making. The ES Sense platform is pervasive to the organisation and available 24/7 without tiring or providing inconsistent results. It does not judge or pressure its user and is infinitely patient.
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